PolICIES & FAQ

POLICY Agreement

To book a haircutting service, create a profile on our Setmore booking system.

For any colour/chemical services, please e-mail/dm/call us directly.

Alternatively, you may contact your barber/stylist directly to book an appointment.

We are not responsible for the loss or damages to any personal items on our premises

Please note that our policies are subject to change, and are immediately effective without notice.

CANCELlation Policy

To cancel any colour/chemical service, we require at least 48 hours notice.

Minimum 24 hours notice is required to cancel haircutting services.

Failure to provide advanced notice will result in a 50% charge of the booked service. We are very understanding of our clients and will try our best to accommodate everyone.

* Independent/Freelance stylists may have their own personal policies that differ to the ones stated above*

FAQ

DO YOU ONLY TAKE APPOINTMENTS?

We prioritize appointments.

Walk-ins are welcome, but we cannot guarantee we will have time to service you. If there is availability, we would be more than happy to accommodate.

HOW DO I BOOK COLOUR/CHEMICAL APPOINTMENTS?

You can book a colour/chemical service via the following:

  • E-mail - rfhairstudio@gmail.com

  • Direct message - @rfhairstudio

  • Calling us directly - (416) 551 - 6222

  • Contacting your barber/stylist directly

    Kindly note that we do not offer online booking for colour/chemical services due to the difficulty of predicting the duration of the appointment.

WHY IS MY APPOINTMENT BOOKED OUTSIDE OF YOUR SCHEDULED HOURS ON GOOGLE?

The hours listed on Google are our receptionist hours.

All of our barbers and stylists work on their own hours, and their hours all vary.

So don’t worry if you see that your appointment is booked outside of the scheduled hours on Google!

IS THERE PARKING NEARBY?

There is free parking available on Dovercourt, although parking is limited by an hour and is unavailable from 4:00pm-6:00pm.

If your appointment is longer than an hour, there is paid street parking on Bloor.

There is also a Green P parking lot located at Bloor & Ossington.